Frequently Asked Questions


Frequently Asked Questions (FAO)-elysianpet

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Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

1.Gan I return or exchange my order?

2.What is elysianpet?

3.How much is shipping?

4.How long will it take to get my package?

5.What material elysianpet product contain?

6.What makes our pet urn different?

7. What should I do if I made an error with thecustomization?

8.Is my payment information secure?

9.Do you ship internationally?

10.[Customization Guide|EveryBrushstroke Carries Warmth]

11.How do I order a custom pet memorial product?